North Vernon City Utilities say that they found a number of errors on customer bills. Officials say that, while most bills are correct, they have found a “handful of errors.” Mayor Mike Ochs says that the errors were the result of faulty meter-reading and a computer glitch.
The Utilities Service Board says that it has voted to approve a $600,000 project to install new meters for all 2,200-plus residential customers. Officials say that these new meters will be read remotely, at regular intervals, to eliminate fluctuating bill amounts. These meters are expected to be delivered and installed within 90 days. Mayor Ochs stresses that this project won’t raise water rates.
If you think you have been billed incorrectly, you should call the utilities office at (812) 346-4691.