Schneck honored for patient experience

Healthgrades has awarded Schneck Medical Center with its 2016 Outstanding Patient Experience Award.

Stephanie Furlow, a spokesperson for the hospital, says the award is based on patient responses to the Centers for Medicare and Medicaid Services (CMS) Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) surveys. She explains that the winning hospitals, representing the top 15 percent in the nation, received the highest scores from their patients for providing a positive experience during their hospital stay. Furlow says that Schneck was evaluated against nearly 4,000 hospitals that submit patient surveys to CMS.

“The patient experience is one of the top priorities at Schneck,” says Warren Forgey, President/CEO of Schneck Medical Center. “This recognition is a reflection of the quality care and service excellence that we provide on a day-to-day basis.”

Healthgrades is a leading online resource for comprehensive information about physician and hospitals. A spokesperson says that more than one million people use the Healthgrades websites each day to search, compare and connect with hospitals and physicians.